Reliable broadband has become pivotal not only in our personal lives but in our work life also. Particularly, COVID-19 has significantly altered the way we live and work, while also highlighting how reliant we are on technology to maintain our connections.
Every industry, from construction to transportation, and retail to hospitality, needs reliable broadband to keep operations as efficient as possible. A dependable connection is critical as more businesses transfer their operations online and employees switch to working from home.
In this blog, we detail why reliable business broadband is so crucial in the times that we are living in.
Reaching the Right Audiences
No advantage of super-fast, reliable broadband is greater than connecting people. A strong link can increase a company’s accessibility to consumers and suppliers, speed up order processing, and enable quick responses to website orders and customer inquiries.
Businesses use their online presence to promote their products and services, and a high-speed, dependable broadband connection powers this. Without this connection, no business could reach the right audience as quickly and easily. Moreover, many companies run their entire business from their computers. Therefore, it is critical that they have a dependable, fast connection. One that is constantly active and ready to go, allowing them to receive orders and provide goods and services worldwide. This technology is essential to the viability of any business.
Bringing People Together
As more employees proceed to work from home, and in-person enterprises continue to change with the times, the use of cloud-based technology and social media is crucial for creating and maintaining connections. Reliable, high-speed broadband allows for this.
Employees need access to business collateral at the click of a button. Even more crucial is the capacity for seamless, buffer-free online meetings. Nobody likes to sit through a video call that pauses every few seconds or the sound of robotic voices. While the business can’t help those on the other end of the line in terms of their connectivity, it can at least ensure their connection remains smooth. Having the right broadband connection in place will make life much easier for themselves, their employees and their customers.
Customer Communication
Without a reliable broadband connection, businesses cannot run effectively or attract more customers. Most rely on their website to serve customers, whether it’s online ordering or customer support. Therefore, they need dependable 24/7 broadband to communicate with customers. Connecting and engaging with customers through the website, emails and social media is essential to any business.
As the website often acts as the shopfront along with social media, customers need to be able to discover and interact with businesses quickly. Finding customers and keeping in contact with them around the clock is essential to the success of any business.
Whilst away from the office, businesses need to be able to rely on their broadband service to continue to communicate with customers. The requirement for robust connections remains a constant as it means nobody has to worry about missing calls, etc. No matter where they are, customers can continue to be served as quickly and efficiently as possible through the endless possibilities of a reliable business internet connection.
Always Connected with Fastcom
Due to the need for a strong, dependable internet connection for all businesses, service interruptions can be costly. So, what can be done if broadband is down or interrupted?
At Fastcom, we offer our business customers the option of a wireless radio connection to serve as a fallback for the main line. The wireless failover keeps services up and running while the main connection is interrupted. Another option is the use of our WiFi extenders that focus on office blackspots. These enable users to maximise the power of their broadband from any location within the office without experiencing connectivity problems.
Fastcom's high-speed, reliable broadband services enable customers to set up offices anywhere in the country as we become more and more dependent on WiFi and reliable broadband, even in areas that previously couldn’t receive coverage.
Our main aim is to give our business customers peace of mind. Hence, why we continue to expand our broadband services to provide the most dependable broadband connectivity, allowing businesses to be as responsive as possible while also being more flexible and adaptable to the needs of their employees, customers, and suppliers.
Connect your business to high-speed internet with Fastcom. Dedicated fibre connectivity with symmetrical speeds up to 10Gb and 1 Day SLA.