Question 1

What is security awareness training?

Accepted Answer

Security awareness training is a structured programme that teaches employees how to recognise, avoid and report cyber threats such as phishing attacks, malware, ransomware, social engineering and data misuse. Fastcom's programme uses engaging, story-driven content based on real-world attacks to build genuine security awareness across your organisation.

Question 2

Why do Irish businesses need security awareness training?

Accepted Answer

74% of data breaches are caused by human error - staff clicking fake emails, sharing sensitive information or being tricked by scams. Irish businesses face specific cyber threats and regulatory obligations under GDPR and NIS2. Security awareness training reduces the risk of costly breaches, regulatory penalties and reputational damage by equipping your team to recognise and respond to threats.

Question 3

What cyber threats does the training cover?

Accepted Answer

Fastcom Security Awareness Training covers phishing attacks, malware and ransomware, social engineering, impersonation scams, data misuse and accidental data loss, suspicious system behaviour, password security, remote working security, and regulatory compliance including GDPR and NIS2.

Question 4

Is the training GDPR compliant?

Accepted Answer

Yes. Fastcom Security Awareness Training includes specific GDPR compliance training and covers other major regulatory frameworks including NIS2, PCI DSS, HIPAA and SOC2. This helps Irish businesses demonstrate compliance with data protection obligations and reduces the risk of regulatory penalties.

Question 5

How is the training delivered?

Accepted Answer

Training is delivered through an online platform with monthly bite-sized video episodes based on real-world threat scenarios. Fastcom manages the entire programme - curating and assigning monthly learning to your team, running phishing simulations and providing monthly progress reports.

Question 6

What are phishing simulations?

Accepted Answer

Phishing simulations are realistic, controlled test emails sent to your staff to see who would click a suspicious link or provide sensitive information. The results identify who needs additional training and measure how your team's awareness improves over time.

Question 7

What is a phishing simulation and how does it work?

Accepted Answer

A phishing simulation is a controlled, realistic test email sent to your staff to see how they respond to a fake phishing attack. Fastcom's security awareness training includes regular phishing simulations as part of the programme. Staff who click are given immediate remedial training. Over time phishing simulations dramatically reduce your team's phish-prone percentage and build genuine cyber security awareness across your Irish business.

Question 8

Does Fastcom offer data protection training for Irish businesses?

Accepted Answer

Yes. Fastcom's cyber security awareness training includes dedicated data protection training covering GDPR compliance, safe handling of personal data, data breach reporting obligations and best practices for data security. This is particularly important for Irish businesses that handle customer data and must comply with GDPR and the NIS2 directive.

Question 9

How does cyber security training reduce human error in the workplace?

Accepted Answer

Human error accounts for 74% of data breaches - including clicking phishing links, using weak passwords, mishandling sensitive data and falling for social engineering scams. Fastcom's cyber security awareness training directly addresses these behaviours through engaging story-based episodes, phishing simulations and regular reinforcement.

Question 10

How many employees do I need to have?

Accepted Answer

Fastcom Security Awareness Training is suitable for businesses of all sizes - from small teams of 5 to large organisations of 500+. The programme scales to your organisation's needs and can be customised to reflect your industry and specific risk profile.